RETURN & EXCHANGE POLICY

We are committed to ensuring customer satisfaction. Please review our exchange policy carefully before making a purchase.

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Exchange Policy (15 Days)

Exchanges are available within 15 days of purchase, subject to the following conditions:

Condition Requirements

• Items must be returned in their original condition
• The bottle must contain at least 95% of the original product
• Product must not be damaged, misused, or altered

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Exchange Timeframe

• Exchange requests are typically accepted within 7–15 days from the date of purchase

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Sale & Discounted Items

• Items purchased on sale or at discounted prices are non-exchangeable

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Damaged, Defective, or Wrong Items

If you receive a damaged, defective, or incorrect item:

• You must report the issue within 7 days of receiving the product
• In such cases, exchange may be processed with free return shipping (after verification)
• Immediate reporting is required to avoid claim rejection

Please contact us immediately on our official contact number and provide:

• Order number
• Clear pictures of the product
• Description of the issue

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Important Notes

• Original receipt or proof of purchase is required for all exchanges
• Products sent back without prior approval may not be accepted
• We reserve the right to refuse exchange if policy conditions are not met